If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, to the same value. You can return a product for up to 30 days from the date you purchased it.
Please note the following exceptions to our return and exchange policy:
- Branded items are final and cannot be returned or exchanged.
- Returned items must still have tags on and be returned in original packaging
- Returned items must have no visible signs of wear or use
Additional Information:
- Any courier fees will be for the customer’s account
- Should you not be 100% satisfied with our product, kindly contact us at hallo@whippo.co.za to start the exchange or refund.